HELP & KNOWLEDGE BASE
Frequently Asked Questions
Have questions about buying source codes, instant downloads, payments, or licensing? Find clear answers below or search our knowledge base.
Digital Downloads & Access
Immediately after payment verification, your digital download link becomes active in your User Dashboard > Downloads section. You will also receive an instant email notification containing your direct file download links and license key.
Digiws features top-rated PHP scripts, full-stack MERN (MongoDB, Express, React, Node.js) web applications, Next.js eCommerce platforms, Laravel source codes, Mobile Apps, WordPress plugins & themes, and custom web development services.
Yes! Most premium digital products on Digiws include free lifetime updates. Whenever an updated version is released by our developer team, you can log in to your dashboard and redownload the latest zip file at no extra cost.
Payments & Billing
We support a wide variety of secure payment methods, including Instant UPI (PhonePe, Google Pay, Paytm, BHIM), Credit Cards, Debit Cards, Net Banking, Razorpay Gateway, PayPal, and Direct UPI QR Code scanning.
Because digital products are non-tangible and instantly downloadable, refunds are issued if a product is proven technically defective or broken and our support team is unable to fix it within 48 hours. Please check our official Refund Policy page for detailed guidelines.
Licensing & Usage Terms
Yes! A Standard Commercial License allows you to use, modify, and deploy the source code for 1 end-product or client website. If you plan to deploy the software for multiple clients, an Extended License or multi-site license is required.
No. Reselling, re-distributing, or sharing original source code packages on public repositories or torrent sites is strictly illegal and violates copyright laws.
Tech Support & Custom Development
Yes, every product package comes with step-by-step documentation (`readme.html` or `documentation.pdf`). If you need professional installation on your hosting server (cPanel, VPS, AWS), our team offers installation assistance for a nominal fee.
You can contact our support team 24/7 via WhatsApp or by submitting a ticket on our Contact Us page. We usually respond within 1 to 2 hours!
No matching questions found
Try searching with different keywords like "download", "payment", "license", or "support".
Still have questions?
Can't find the answer you're looking for? Our dedicated team is here to help you 24/7!
EN / INR
English (US)